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| Frequently Asked Questions | ||
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Why do I need an IT consultant? |
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| Why do I need an IT consultant? | ||
| Just because you are a small business doesn't mean that you don't face many of the same challenges larger companies face. You still need to manage your network, install patches and service packs to your software, and your systems still face threats from hackers, viruses, and spyware. You purchased computers for your company to make life easier while maintaining the efficiency and productivity necessary to remain competitive in your market. If you're spending time working on or worrying about your computers, that is time you are not thinking about or working on your business. | ||
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| Why do I need a network? | ||
| A network connects your computers together and makes sharing easier. Data can be shared, resources such as printers can be shared, and multiple computers can make use of a single internet connection. | ||
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| Why do I need a server? | ||
| Adding a server to your network makes it possible to centralize control of your network. Through a server, you can control user accounts, centralize data backup and recovery, centrally control computer configurations, maintain a secure internet connection for the rest of the network, and even control updates to all other computers on the network. The central theme is control. With a server it is easier to control your network. | ||
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| What is this going to cost me? | ||
| This is a question I cannot give you a specific
answer to, because it depends a several factors. However, too often, small
businesses decide that they can't afford a network, without really taking
the time to find out what it would cost. Major companies like Microsoft,
Dell and Intel are paying attention to the small business market and that
makes this a good time to invest in a network. Bottom line, you need to determine what your IT budget is, decide what level of risk you can afford to take with your data, decide what capabilities you want in your network, and finally, you need to take advantage of my FREE initial consultation. That way, you can make an informed decision about your company's IT future. |
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| What is Managed Services, and how can it help me? | ||
| SDC is now offering managed
services for client networks. With client services, SDC accepts the responsibility
for keeping your network up and running. The alternative is a break fix
model, where you the business owner pays an hourly rate for repairs. If
a system goes down and it takes 5 hours to fix it, you pay for 5 hours of
labor. With managed services, if the system takes 30 hours to fix, its all
the same to you. You pay one monthly fee and SDC monitors and maintains
your network for you. You are still responsible for hardware, but not the labor to maintain it. You don't pay for the monitoring software, but you get the benefits of someone constantly monitoring your network. You benefit from the fact that you know exactly what your IT services will cost you for the entire year. You can plan and budget based on that amount.. |
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| Why is a desaster recovery plan important? | ||
| I've had companies tell me that if their systems go down, they would simply revert back to doing things the old way until they get their systems back up. However, few who say this, really consider the implications. I would assume that computers have resulted in increased work flow and/or made the work easier (otherwise why have the computers). The integration of technology into a business usually makes subtle to profound changes in the way that business operates. If your plan is to go back to using the old system after any type of disaster, here are some things to think about: | ||
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